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Ordering Information

Ways to Order

Order Online
1 - Enter the quantity for the item you wish to order. The default quantity is one. When you are finished click on the 'Add to Cart' button. This will take you to the 'shopping cart' page.
2 - On the shopping cart page you can check your items ordered, estimate shipping costs, sign in as a returning customer (only if you saved your information previously) or continue on without registering by clicking on the 'Checkout' button. You can also click on the 'Continue Shopping' button if you would like to order more items. When you click on the 'Checkout' button you are taken to the Customer Information page.
3 - While you are on the Customer Information page make sure to fill out all the required information as indicated by the asterisks. We also require you to fill out your e-mail and phone number. The reason we request your e-mail is to send you a receipt. The reason we request your phone number is to be able to contact you in the event of a problem with your order.
4 - When you are finished with the Customer Information page click on the "Next" button. Now you are on the Shipping and Additional Information page. Make sure to click on the method of shipment that you want. Please check the policy check box after you have read and agree to our Shipping, Return and Privacy policies. Also, check the "Add a gift card" box if you would like us to enclose a gift card. Let us know what type of card you want (holiday, birthday, etc.) in the box below and type in what you would like the card to say. Finally, click on the "Next" button.
5 - Now, you should be on the Review & Payment page. Carefully review your order and if complete enter your Credit Card information as requested. When finished, click on the "Place Your Order" button.
6 - If everything was entered correctly you should see the Order Confirmation page with a "Thank you for your order!" and order details. You can also create an account at this time by entering a password. This will make future ordering much faster and more convenient for you. You can also click on the "Print This Page" button to print you order summary. An e-mail confirmation will also be sent to the e-mail address you provided on the Customer Information page.

Phone Orders
You can phone your order to us at 1-800-MIDEAST (1-800-643-3278) in the US or 1-586-979-3960 for all others.

Fax Orders
You can fax your order to 1-586-979-4885 24 hours a day, 7 days a week. Please print clearly or type all information. You may use our customized order form by clicking here. (Coming Soon)

Shipping Information

UPS
We use UPS for all of our shipments. We offer Next Day Air, Second Day Air, 3 Day Select and Ground.

Order Processing

All orders placed before 3 PM EST will be shipped on the same day except during holiday seasons such as Christmas or Easter. Your order may ship out the following day. Orders placed on Friday can be shipped for Next Day Saturday delivery. There is no shipping on Saturday or Sunday. We will attempt to meet your special requests. Please call us after placing your order. Please click here to view the UPS Ground shipping map.

Shipping Trays

The serving trays shown are our actual shipping trays.

Shipping Cartons

The shipping cartons shown are our actual holiday and regular shipping cartons.