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Customer Service

It is our goal that your visit with us be as simple and desirable as possible. We welcome your feedback as well as suggestions and ratings regarding our website, your baklava products and your personal shopping experience.

You may 'Contact Us' by clicking on the above link and use whichever method is most convenient for you.

RETURN POLICY

Due to the fact that our products are food items with a shelf life of 30 days and ship fresh daily when left in room temperature, 60 days when refrigerated, and 1 year when frozen. We do not accept returns. If your package is damaged in shipment, please file a claim with the shipper UPS. We will gladly assist in any way to help expedite a claim. All sales are final.